Frequently Asked Questions

Answers to Common Questions

To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to our Linux Hosting.

If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.

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VPS Hosting

Answers to frequently asked VPS questions

With the use of virtualization software, physical servers can be partitioned into multiple 'virtual' servers where each virtual server looks and acts like an individual dedicated server. Virtual Servers can run their own operating systems which means that each system can be administered independently - including system re-boot. A Virtual Private Server (VPS) is one instance of a Virtual Server. It has its own operating system, applications and data which are all isolated from all other data that resides on the physical server. A Virtual Private Server can enable you to leverage the benefits of dedicated servers at a fraction of the cost.
You can take advantage of the numerous benefits a VPS provides:

(1)Increased Security

(2)Improved reliability

(3)Ease of use

(4)Lower total cost of ownership

The one benefit, however, that really stands out for Virtual Private Servers is 'flexibility'. Given that VPS's have their own operating environments, you can install you own operating system / version, you can add and remove software applications at will and you can modify you environment for optimum performance. A VPS allows you to customize your users' experience which, in turn, can be used as a competitive advantage.
As business web traffic increases, overall performance and throughput can be compromised. Any business owner who anticipates growth should consider a VPS. Any business owner who needs specific custom applications installed on their server but is not able or willing to fund the purchase and maintenance of a dedicated server should consider a VPS
A Virtual Private Server is a partition on a physical server. The physical server can be divided into numerous virtual partitions which, in turn, will distribute the cost and overhead between the virtual servers. Because the cost of the physical server is essentially shared between the VPS's, the servers, typically used in a VPS environment have greater performance capabilities and greater capacity than dedicated servers. For most small business owners the cost of a comparable dedicated, server is cost-prohibitive.
Yes, absolutely! If you are anticipating growth you should consider the use of a VPS. The capabilities and the capacity of a VPS can easily be increased to meet your needs. If you are fortunate and experience significant growth, the applications and data that reside on your VPS can be easily moved to larger and / or to additional servers. Mirroring and load balancing servers are key capabilities of VPS's.
Virtual Private Servers come out on top when compared to dedicated servers. Dedicated server users pay by far, more money to obtain the server performance and capacity that they can get from a Virtual Private Server solution. We leverage economies of scale to provide best of class hardware and software solutions
Unlike other companies our focus is mainly on web hosting, we try to specialise so as to guaranteee our clients world class service.
Phone Support,Ticketing System,Live Chat,WhatsApp Support.

Popular General Questions

Find answers below to some of the mostly asked questions about SmartServers

We have been in business since 2015.
We do offer a 30 Day money back guarantee on all hosting packages.Excluding the money for the Domain purchase
We do not offer free trials.However should we be running promotions on new products thats when we might offer free trial periods but T&Cs apply.
All services will be setup once payment has been received
We accept many types of payment methods eg EFT,Visa,Bitcoin,Paypal etc.
We do not offer any discounts unless we are running a promotion.
Web hosting is our core business and we believe in specialization.
We have opened many channels of support just to reach out to our clients.
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